Customer ServiceFor customer service you may either contact our factory in Carpinteria, CA, or the customer service department at TE headquarters in Harrisburg, PA. Either can provide you with additional sales information and policies. Factory Direct Customer Service (6 a.m. to 4 p.m., Pacific time)
Phone: 800-253-4560, then option 1 (U.S.A., Mexico and Canada only) or 805-220-2023
Contact Us TE Headquarters Customer Service (8 a.m. to 8 p.m., Eastern time)
Phone: 800-468-2023 (U.S.A. only)
Kilovac products are also available through Authorized Distributors. The distributors typically have a broad range of products in stock to service the needs of our customer base. If your business is outside of North America, you may prefer to order from our sales representative in your country. Some representatives maintain products in inventory and are knowledgeable about regulations for taxes, duties and excise requirements. You will find that ordering in your own region may have other important benefits including proper relay selection, rapid delivery and that your representative can provide better technical support when they know about your specific products. Regardless of where your business may be established in the world, our technical support staff can assist with proper product selection for your specific application.